How should CAB use Social Media to engage effectively within communities?

There is a  temptation for organisations like ours dipping their toe into the world of social media to take the safe route of using the medium as a vehicle to impart corporate messages or service information  which in itself may be  useful , but is it what today’s communities want?. The top down approach whilst worthy  lacks  the involvement inherent in engagement and it is this we want to achieve. William Perrin in his blog http://talkaboutlocal.org.uk/mutualsupportforums/ asks the question  “can advice providers tap into the potential of self help networks online”  and  whilst recognising that   “top down advice cannot be replaced by horizontal forums ” good mutual support forums can be very powerful  . The inclusiveness  and supportivity of these sites is what we are trying to achieve  whilst maintaining the integrity , trust , and reputation of our service. How can we achieve this balance?

 

Posted in Advice, Charity, Citizens, Community, Help, Northampton, Support, Uncategorized, Voice | 1 Comment

Get Online Week …………FREE taster sessions at Libraries Tue 16th October

Get Online Week …………FREE taster sessions at Libraries Tue 16th October.

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Get Online Week …………FREE taster sessions at Libraries Tue 16th October

We all  know someone who find’s the thought of using a Computer a bit scary  and is nervous about using the Internet?

They probably say I’ve never used one all my life why should I start now?

It is natural to feel like that at first…..   and we  don’t want them put off  by those feelings ………..As you know there are so many positive experiences to be had using computers and being on-line AND we want to help them discover this for themselves :               

last year we ran ‘taster ‘sessions  supported by  Northamptonshire Library service and Barclaycard volunteers at Weston Favell & Central Library which were very successful resulting in a number of people going on to take the FREE Online Basics computer course at CAB.

I am very pleased that both the Library Service and Barclaycard have agreed to support Online week again  , and this year 5 town Libraries in Northampton together with Wellingborough Library are involved.

 Please show anyone you know who might benefit  the attached link and poster for details on how to book their place.

  On the day our friendly volunteers  will help them begin to  discover a whole new world online…..They  can show them how to keep in touch with family and friends, search for bargains, fill in applications , pursue hobbies and interests AND SO MUCH MORE ………..

poster for 2012 get online week- Library taster sessions 16th Oct

http://www.northamptonshire.gov.uk/en/news/Latestnews/Pages/free-internet-taster-sessions.aspx

 

 

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Would a ‘virtual’ CAB for hard to reach communities be an effective addition to our advice service in Northamptonshire?

Would a ‘virtual’ CAB for hard to reach communities be an effective addition to our advice service in Northamptonshire?.

Posted in Advice, Community, Support | 8 Comments